FAQs

Q1: Why ECWIN888?

-> A transparent, friendly and secure entertainment platform for players from %1$s to enjoy slot machines, table games, cricket, sports exchange, and jackpots. Wager on your favourite sports, play your favourite games and rest assured that your capital is safe. ECWIN888 is one of the companies is legally licensed in St Kitts and is recognized as one of the most reliable entertainment platform. ECWIN888 objective is to create a high-quality entertainment platform and to be the most diversified platform in the online gaming market. All games are hand selected by our panel of experts to provide the best gaming experience for our customers.

Q2: Is it safe to join in ECWIN888 website ?

-> All information of our players are secured absolutely by our system. In addition, we also request our banks, transfer agents, credit card institution and our partners to secure our players' information for their transactions. All their deposits are considered as commercial accounts and are not transferred to others.

Q3: What is legal age limit to join in ECWIN888 ?

-> Legal age limit to join in ECWIN888 is over the age of 18.

Q4: Is it compulsory to register with real name at ECWIN888 ?

-> For security reason, players are required to register account with their names that is matched with their bank account name. Hence, all deposit and withdrawal transactions must be submitted with their correct names.

Q5: What should I do if I forget password of ECWIN888 account ?

-> Please enter ECWIN888 website, then click on "forget password", fill in full of correct information: user and registered email, then click "OK". Our system will sent your email a temporary password to sign in. After sign in successfully, you may change your password and use the newest password to sign in next times.

Q6: Is online gambling legal ?

-> In some countries or regions, it is agaisnt the laws to play online gaming. In this case, you are required to be in compliance with your local laws. Should you have any queries, kindly consult with law advisors in your place of residence for more information. Our company shall not take liabilities for those who violate their local laws.

Q7: May I use credit card of which owner's name is not my name ?

-> You are advised to use your own credit card to make a deposit.

Q8: Do I pay service charge when I make a deposit or withdrawal ?

-> We DO NOT charge a service fee when you deposit with ECWIN888. You may pay a small charge of service from your bank, depending on which method you choose. For this charge, kindly contact your banks for more information. There is free of charge processing from your accounts at ECWIN888, whereas there is some charges of service processing by some banks, credit card institutions or electronic wallets you choose. You may check table of service charge at banks where you make a deposit or withdrawal. ECWIN888 does not receive any charges from your transactions.

Q9: What documents are requested to make a withdrawal at ECWIN888 ?

Withdrawal via local banks

In order to make a withdrawal quickly at ECWIN888 via local banks, players must provide us with their enclosed documents as below

- A copy of their bank account number

- The name of the bank account holder

- The name of the bank.